Executive Committee
The Executive Committee leads and implements Worldline’s overall strategy and business ambitions, for the benefit of clients, employees, shareholders and society as a whole.
The Executive Committee is organised as follows:
Strategic orientations and significant projects or initiatives deemed necessary for the Group are discussed and decided
by the Strategic Executive Board
Gilles Grapinet
Chief Executive Officer
Gilles Grapinet has been Chief Executive Officer of Worldline since July 2013, moving Worldline forward as a leading global Paytech company, now #1 electronic payment services provider in Europe and #4 globally, and since March 2020 part of the CAC40 leading French index. He managed the successful IPO in 2014 leading to Worldline’s listing as a public company on the French stock market. Since 2013, Worldline has quadrupled in size, geographical reach and revenues. Worldline has since executed an ambitious development with a steady growth acceleration reflecting the benefits of some transformative acquisitions such as Equens in 2016, SIX Payment Services in 2018 and Ingenico in 2020. A graduate of the Ecole Nationale d’Administration and a former French Inspecteur Général des Finances, Gilles held key Director-level positions in the French government before joining mid-2007 as executive committee member the leading French banking group Credit Agricole SA where he led the Strategy department and the Payment business unit. He joined Atos in December 2008 where he became Senior Executive Vice President in charge of Global Functions for the Atos group. Gilles is also member of the French order of “Légion d’honneur” (knight).
Marc-Henri Desportes
Deputy Chief Executive Officer
Since 2013, as General Manager and since 2018 as Deputy CEO of Worldline, Marc-Henri Desportes is leading all its business lines and operations with an ambition to act every day to provide Worldline’s clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Marc-Henri is a graduate of the Ecole Polytechnique and of the Ecole des Mines de Paris. He began his career at the French Ministry of Finances from 2000 to 2005, and joined the BNP Paribas group, in charge of audit coordination from 2005 to 2006, and became Chief Information Officer at BNL, BNP Paribas’ Italian subsidiary. In 2009, he joined the Atos group as an ExCom Member and Director of the Global Innovation Business Development & Strategy Global Business Lines, then, Director of the High Technology Settlement Services and Specialized Activities Business Unit in July 2011.
Alessandro Baroni
Head of Financial Services
Since 2022, Alessandro Baroni has been Head of Financial Services aiming at driving Worldline to the next level of sustainable performance in these activities. He was previously Deputy Head of this Global Business Line since 2020. Alessandro holds a Bachelor in Business Administration from Bocconi University, Milan. Previously, he was Chief Business Divisions Officer after being Chief Market Officer for Financial Services in Worldline. Before Equens was acquired by Worldline in 2016, he has been part of Equens’ Board of Directors since 2011, first as responsible of the cards business, then as Group CIO and finally as CMO. He joined Equens in 2008 upon the incorporation of Equens Italia, the Italian entity set up by ICBPI and Equens SE as a vehicle for their strategic partnership, for which Alessandro was in a leading role since its origination. Prior to joining Equens, Alessandro worked for the Boston Consulting Group in Milan and Toronto as a consultant.
Lisa Coleman
Group Head of Operational Performance
Since March 2020, Lisa Coleman is Group Head of Operational Performance responsible for improving operational performance and efficiency through transformation programs. From 2022, the role expanded to include all Pre and Post Merger and Acquisition Integration projects. She is also responsible for the transversal view of Group Transformation projects. In 2018, Lisa became a member of Worldlines Executive Committee and is the Exec sponsor for the Diversity & Inclusion Program as part of the Trust2025 commitments. Lisa joined Worldline in 2014 as Managing Director for all activities within the UK and Ireland which included significant contracts to the transport, retail and hospitality markets. In 2017, her scope included the group’s Mobility & Transactional Services business in Germany and Austria. Lisa joined the Atos group in 1992, performing various managerial roles in the UK public sector and took overall responsibility for business development and growth in the UK health sector.
Eglantine Delmas
Group Head of Quality, Risks and Security
Since 2019 Eglantine Delmas has been leading Risk, Security and Quality functions to establish a mature and proactive risk management that enables the business to drive its strategy effectively, embedding risk culture into our everyday business decisions. She is setting high standards for security to ensure we deliver with standards set in line with the ambition of our premium brand positioning, driving enhanced value for business development. She is a member of the Supervisory Board of PAYONE. In 2017 she joined Ingenico as EVP Audit, Risk and compliance. Previously, as senior advisor to the Head of Compliance at BNPP International Retail Banking from 2015 to 2017, Eglantine coordinated the roll out of the compliance transformation program. Between 2000 and 2015, she held several leading positions at Dexia as Head of Internal audit of Denizbank, head of Group Market risk management and Group Product control. Eglantine is also a member of the European Women on Boards (EWoB) association since 2012.
Charles-Henri de Taffin
General Secretary
Group Head of Legal, Contract Management & Compliance
Since 2017, Charles-Henri de Taffin has been General Counsel, Head of Legal, Contract Management and Compliance. He received a Postgraduate Degree (DEA) in business law from the University of Paris X – Nanterre and a Postgraduate Degree (DESS) in litigation, arbitration and alternative dispute resolution from the University of Paris II – Panthéon Assas. He spent 9 years as a business lawyer in the international law firm, Cleary Gottlieb Steen & Hamilton, where he focused on mergers and acquisitions, restructuring, international contract law but also on arbitration and dispute resolution. In 2013, Charles-Henri joined the Legal department of the Atos group and particularly contributed, as Head of Legal Special & Strategic Projects, to the main acquisitions, financing and capital markets transactions, including Worldline’s IPO. In 2016, he became Deputy General Counsel for Atos France.
Christophe Duquenne
Group Chief Technology & Operations Officer
Christophe Duquenne has been appointed as the Group’s Chief Technology Officer in 2013 and additionally as Chief Operations Officer in 2016. His commitment is to ensure that technology and operational processes enable the Group to meet its objectives of business development, profitability, excellence and innovation, with a passion for developing and thriving the Tech community of the Group. Christophe is a graduate of the Ecole Centrale in Paris. He joined the Atos group in 1987 as a Software Engineer. After having held numerous managerial positions he participated in the creation of Atos Worldline in 2003. Before his current roles, he has been Head of the business activities in Worldline France for six years, and of the Merchant Service Global Business Line for three years.
Florence Gallois
Chief People Officer
Florence Gallois has more than 25 years of experience in leading HR projects within big international and high-tech experts companies. She started her career in recruitment and then joined Thales where she spent 14 years in various international HR positions in the fields of aeronautics, cybersecurity and defense. Florence joined CGG as Head of HR and Talent Development, and Head of Group Corporate University. In 2016, she joined Zodiac Aerospace as Head of HR for Zodiac Seats, shortly becoming Safran Seats after the acquisition of Zodiac by Safran in 2018. In 2020, she becomes Head of Human Resources of ArianeGroup, a company created in 2015 at the initiative of Airbus Group and Safran and owned 50/50 by the two groups. Florence Gallois is a graduate of the Aix en Provence IAE (France). She is a French and British national and has lived in the UK for seven years.
Caroline Jéséquel
Head of Mobility & e-Transactional Services
Since 2022, Caroline Jéséquel is leading MTS Global Business Line which has been taking strong positions in 3 major pillars of growth: building and operating trusted services for all markets, developing our services on Transport and Mobility, and proposing to our customers our Contact Center as a Service Product for managing their omnichannel customers interactions. All these activities involve our Worldline products portfolio, from digital services to payments. Caroline holds a Master of Management from the French high business school Institut Supérieur du Commerce. She has been working in Consulting and IT services for more than 26 years. In 2014, she joined Worldline to develop MTS French business as Head of Sales, then as Chief Market Officer of MTS, a position she’s been leading successfully since 2020, managing MTS Sales development activities across France, the UK, Germany, Spain and Latam region. Before joining Worldline Caroline worked in Atos for 9 years and in Sema Group for 8 years.
Grégory Lambertie
Group Chief Financial Officer
Grégory Lambertie was appointed Group Chief Financial Officer in April 2022. Prior to assuming the CFO role, Gregory was Head of Strategy, Mergers & Acquisitions and Public & Regulatory Affairs at Worldline, which he joined in 2020 after serving as SVP Strategy and M&A at Ingenico. He is a Board member of Worldline’s Joint Ventures with the German Savings Banks (PAYONE), ANZ (Worldline Australia), and BNP Paribas (Worldline MS Italia). Gregory is a graduate of HEC Paris and of Sciences Po Paris. He started his career in London, working in Private Equity and Investment banking. He brings expertise in the financial services as well as tech industry and a track record of delivering complex deals.
Pascal Mauzé
Group Head of Communication, Marketing & Sales Performance
As Group Head of Communication, Marketing & Sales Performance, Pascal Mauzé is leading transformative initiatives at Worldline. Since joining in 2017 as Head of Sales & Marketing, Pascal has been instrumental in creating a Marketing & communication agency, an Innovation and Experience Center, a Large Deals team, and driving Sales transformation and group rebranding. Pascal holds a graduate degree in Engineering from IMT Atlantique and a Master's degree from Université Paris-Dauphine. He also has a background in international management from HEC and is a certified professional coach. With over 25 years of experience in Business Unit and Sales Management roles at top-tier companies like Cisco, Ingenico, Atos, and Accenture, Pascal has a comprehensive understanding of the industry that he leverages to drive growth and innovation at Worldline. His diverse educational background and professional experience enable him to bring a unique perspective to his role, ensuring that Worldline remains at the forefront of the industry.
Niklaus Santschi
Head of Merchant Services
In 2022, Niklaus Santschi became Head of Global Merchant Services, with the goal to achieve firm results within a changing environment. Holding various leadership roles in the payments and fintech industry, he played a driving part in transforming incumbent card businesses into competitive and international payment service providers. In 2017, as CEO at B+S Card Service, Frankfurt, he created BS PAYONE by merging with the Kiel-based e-COM service provider PAYONE. Then, he managed the alliance with Ingenico Germany and formed PAYONE GmbH, a joint venture between Ingenico and German Savings Banks to become market leader in the DACH region and now a key asset of Worldline after the acquisition of Ingenico in 2020. From 2015, Niklaus acted as advisor and consultant for prestigious international companies, private equity firms and start-ups in the paytech sector. Previously, Niklaus was senior manager and as of 2011 CEO of SIX Payment Services and a member of the SIX Group Executive Board.